Standard Order Processing

You can trust that your order will be quickly processed and safely delivered. Orders placed before 1 PM Pacific are typically shipping same-day, or next business day, except when:

  • When we are experiencing high order volumes (Holidays, Sales Events, etc.) processing may be extended by 2 business days (Up to 4 business days during peak).
  • When orders are placed after the daily cut-off time, or over the weekend, processing may be extended by 2 business days. (Meaning orders placed after 1 PM Pacific on Friday will not be processed then shipped until the following Monday or next business day.  If Monday is a holiday, you order will not be shipped until Tuesday, or Wednesday.)
  • When an item you ordered has an estimated ship date (i.e. Item ships within 1 to 2 weeks, Ships on Dec 13, etc.)
  • When your order contains a Pre-Order item, we will ship all "In Stock" items first, and ship your Pre-Order item(s) once stock becomes available, unless it's an International order. International orders ship complete once the Pre-Order items(s) are ready to ship.

Once your package has been shipped you will be supplied with a tracking number by email. Ames Bros is not responsible for lost or stolen packages.  If there are any issues with the delivery of your package, please contact the carrier directly (i.e. USPS, UPS, etc.) For International orders that appear to be delayed after leaving the United States, we recommend contacting your national postal service for information regarding your package. 

Free Shipping
When you select our Free Shipping within the U.S. service you are authorizing us to choose the shipping method, and prioritize your shipment, at our sole discretion. In most cases we will process orders as follows:

  • Books are shipped via USPS Media Mail, or USPS Priority Mail.
  • Clothing is shipped via USPS First Class Mail, or USPS Priority Mail.
  • Posters are shipped via USPS Priority Mail
  • Stickers are shipped in an Envelope via UPS Media Mail

Standard Shipping Services

We ship via USPS and UPS throughout the United States. Shipping fees and services will be provided upon checkout. Estimated shipping durations (i.e. 1-Day, 3 Business Days, etc.) are provided by the carrier and estimated electronically through our website.  We do not control these estimates.  These transit times start once your order has been processed and picked up by the carrier.

What you can expect

E-mail notifications will be sent to you both when we receive your order and when your order ships from either of our warehouses.  You may receive multiple tracking numbers in the rare case where items ship at different times.

  • Pre orders - All "Pre Orders" are saved and accumulated until our print run minimums are met.  You'll receive an order confirmation, and then a shipping confirmation once your order has shipped.  Orders containing in-stock and pre-order items will ship complete once the pre-order items arrive.
  • Back orders – When an item is out of stock we will contact you by email. You will be given the option to wait for the item to ship at a later date, or cancel the item/order.
  • International orders – Customs, Duties and Taxes are the sole responsibility of the customer. Orders placed in the store that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. If your package appears to be held up in customs, we recommend contacting your national postal service to inquire about the delay. 
  • Sales tax - Orders shipped within Washington State (WA) will incur sales tax based on your county rate at checkout. We will not charge sales tax on orders outside of Washington State, regardless of any tax requirements by your state, country or other agency. Understanding your local sales tax requirements is your responsibility.

    For addition help with shipping, please contact us.